Return and Refund Policy for Express 24 LLC and https://smt-industry.com

Effective Date: March 29, 2024

Thank you for shopping at Express 24 LLC. This document governs all returns and exchanges of Express 24 LLC (“https://smt-industry.com”) (as defined below).If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. Express 24 LLC reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole direction.

Definitions

For the purposes of this Return and Refund Policy we establish the following definitions:

• “Digital Products” means all products (Base, Basic, Premium) packs and services sold at “https://smt-industry.com”.
• “Customer” means end user customers that purchase directly from “https://smt-industry.com”.
• “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Express 24 LLC, 1849 S Ocean Dr Apt 614, Hallandale Beach, Florida, 33009.
• “Orders” refers to your requests to purchase a Digital Product and/or Digital Services from us.
• “Website” refers to “Express 24 LLC”, accessible at “https://smt-industry.com”.
• “You” refers to the individual using our service, or the company or legal entity for which the individual is using the service, as applicable.

What’s Express 24 LLC Return and Refund Policy?

• We do not accept returns or exchanges if the digital service was purchased more than 30 days ago.
• If you have not received the digital services in selected packs, please follow the return & refund process below to proceed with your claim.

Return Policy Exceptions

The price of one of the subscription terms you choose (“Basic” for $300 or “Premium” for $800) will be refunded in the amount of $300 or $800 US dollars, minus a 14% fee for payment services.

Return& Refund Process

If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

          1. Notify us

Please notify us as soon as possible of your intention to return or exchange an item. You can notify us by email: info@smt-industry.com

We will contact you via email if we have any questions or concerns regarding your Return & Refund request.

2. Ship it back

The following does not apply to the sale of digital products. If you purchased a digital product or service, please proceed to Step 3.

Please ship the item(s) back to Us. You are responsible for the cost and risk associated with shipping the returned item(s) so make sure you use a reliable shipping company. Ship the item you wish to return to the following address:

We can not be held responsible for items damaged or lost in transit, so please make sure you ask the shipping company for the proper tracking information when shipping your items.

3. Inspection & Refund

Once we receive your return request, we will fully review it and notify you via email within a reasonable period of time whether you are eligible for a return. If you are eligible for a return, we will refund your purchase price and the payment will be applied to your original payment method.

After the refund, your account, promotional materials, job posts and equipment posts will be permanently deleted without saving any information.

To follow-up on the status of your return or for any other questions of inquiries, please contact us by email: info@smt-industry.com